We often wrongly assume that small pockets of our knowledge are robust robust and complete. That we know all we can know about a people, an events, a phenomenon.
This is because we close ourselves off to new information once we know enough to interact with something reliably. We learn enough to not get our heads bitten off and leave it at that.
Our picture then calcifies around the information we have, making it difficult for us to update our views when new information becomes available.
If we’ve only known someone to be kind, and they suddenly do something cruel – we write it off or say it’s out of character. If we see that cruelty much closer to the first impression, it’s more likely to influence our view.
But we need to remember that we have never seen the full picture. There is always another perspective, always another view and there is so much information which will always remain hidden to us.
This is why we should always be willing to accept new information and update our views.
We need to remember that we’re only ever working with scraps of insight, that the picture is always bigger and richer than we could imagine. That no matter how confident we are in our knowledge, that there is always more to know.